Refund Policy

Last updated: October 5, 2026

We want you to be sure before you pay — that's why lessons and practice are free to try, and PRO comes with a money-back guarantee.

1. Full refund within 7 days

Ask for a refund within 7 days of payment — no reason needed. Email [email protected] from the address you used to buy.

This includes the 7-day cancellation right that consumers have under Thailand's Direct Sales and Direct Marketing Act.

2. How it works

We refund to your original payment method within 5 business days of your request (and never later than the 15 days the law allows). When the money reaches you depends on your bank or card provider, usually 5–10 business days.

We do not deduct any fees from your refund.

Once refunded, PRO access on the account ends immediately.

3. After 7 days

After 7 days we don't offer refunds, except where the law requires it, the service was not as described, or we close the service as set out in section 8 of the Terms of Service.

4. Consumers in the EU and UK

When you pay, you ask for immediate access to the digital content and acknowledge that your statutory 14-day right of withdrawal ends once access starts. We confirm this by email after your purchase.

Our 7-day money-back guarantee still applies, and this policy does not affect your statutory consumer rights.

5. Card disputes

If something is wrong, please contact us first — we can usually fix it faster than a bank dispute. If a bank dispute is decided in your favour, PRO access ends just as it does after a refund.